Connect Rackspace Email to Shift so you can merge all your web apps into your browser
Download ShiftWhat is Rackspace Email?
Rackspace Email is a hosted business email service for organizations that need managed mailboxes, domain administration, migration assistance, and vendor support. Users can access their mail through Rackspace Webmail or connect supported desktop and mobile email clients using standard email protocols such as IMAP, POP, and SMTP.
Administrators manage domains, mailboxes, aliases, distribution lists, and other settings through the Rackspace Cloud Office Control Panel. Rackspace also offers Email Plus, which adds features such as Cloud Drive storage, file sharing, online document editing, and mobile synchronization. Mailbox sizes, attachment limits, storage allowances, and other service limits depend on the current Rackspace plan, so administrators should check Rackspace's current product documentation when configuring an environment.
Rackspace provides self-service and assisted migration options for moving mail from supported email systems. This can be useful for organizations that want their email hosting, migration process, and ongoing support managed through the same provider.
How Rackspace Email works in Shift
Add Rackspace Email from the Shift App Directory to give its webmail interface a dedicated app tile in the Shift sidebar. Sign in using your Rackspace Email credentials, then add the app to a Space with the other tools used for email administration, support, or client management.
For example, an IT administrator managing multiple client domains can create a Space with Rackspace Email, the Cloud Office Control Panel, a ticketing system, and internal documentation. Open the relevant mailbox from its app tile, then open administrative or migration pages in Shift tabs when you need to change mailbox settings or check a migration. Side-by-side views can keep a support ticket or documentation visible while you work in Rackspace Webmail or the control panel.
Shift's multi-account functionality can keep separate Rackspace Email accounts signed in when you manage more than one mailbox or client environment. Spaces can separate those environments so each Rackspace account stays grouped with the appropriate admin tools, documentation, and support systems. Session persistence keeps supported signed-in web sessions available when you restart Shift.
Rackspace's IMAP, POP, SMTP, and ActiveSync settings apply when connecting Rackspace Email to compatible email clients or mobile applications. These protocols are configured through the relevant email client rather than through the Rackspace web app in Shift. If your organization uses additional authentication, SSO, or administrator-enforced security requirements, those controls continue to be determined by your Rackspace account and organization configuration.
Alternatives to Rackspace Email
- Microsoft 365 — A productivity and collaboration suite centered on Exchange Online, Outlook, OneDrive, Teams, and Microsoft Office applications; consider Microsoft 365 when you need hosted business email alongside broader productivity, identity, compliance, and collaboration tools.
- Google Workspace — A cloud productivity platform built around Gmail, Calendar, Drive, Docs, Sheets, Meet, and other Google services; consider Google Workspace when browser-based collaboration and integration across Google's productivity applications are priorities.
- Zoho Mail — A hosted business email service with custom-domain mailboxes, administration tools, and integrations with the broader Zoho productivity and business application ecosystem; consider Zoho Mail when you want email alongside Zoho's CRM and office applications.
- TrekMail — A hosted email alternative focused on business email infrastructure and pooled-storage pricing; consider TrekMail when evaluating providers based on storage allocation and hosting costs. Check its current service documentation for supported protocols, migration options, and administrative features.
- MailRoute Hosted Mail — A hosted business email and email-security service offering mailbox hosting alongside filtering and security capabilities; consider MailRoute when email hosting and mail security are both part of your provider requirements.
FAQ
1. What is the maximum Rackspace Email mailbox storage?
Rackspace has documented standard Rackspace Email mailboxes with 25 GB of storage. Email Plus may provide additional Cloud Drive storage that is separate from mailbox storage. Storage allowances can change by product and plan, so check Rackspace's current Email and Email Plus documentation for the applicable limits.
2. What is the maximum size for an email attachment?
Rackspace has documented a 50 MB message attachment limit for Rackspace Email. For larger files, users can share files through supported cloud-storage services or file links instead. Check the current Rackspace documentation before configuring workflows that depend on a specific message-size limit.
3. What's the difference between IMAP and POP?
IMAP keeps messages synchronized with the mail server, making it better suited to accessing the same mailbox from multiple devices. POP primarily downloads messages to an email client and can be configured to remove downloaded mail from the server. Rackspace provides the required server and port settings for configuring supported email clients.
4. How can I view my Rackspace Email online?
Rackspace Email can be accessed through its browser-based Webmail interface without configuring a separate desktop email client. In Shift, you can add Rackspace Email as an app and access the webmail account from its app tile alongside your other work applications.
5. What types of email environments can Rackspace migrate?
Rackspace provides migration options for supported email platforms and standard mail protocols. Depending on the migration service being used, this may include Microsoft Exchange or Microsoft 365, Gmail or Google Workspace, and other systems that support protocols such as IMAP. Administrators should check Rackspace's current migration documentation before planning a move because supported sources and migration methods can change.
6. How much does a migration to Rackspace Technology cost?
Migration pricing depends on the source environment, number of users, data volume, migration method, and level of assistance required. Some migration assistance may be associated with particular Rackspace services, while more complex projects may require a separate quote. Check Rackspace's current migration documentation or contact Rackspace for pricing for your environment.
7. Can I use multiple Rackspace Email accounts in Shift?
Yes. Shift's multi-account functionality can keep separate Rackspace Email accounts signed in simultaneously. You can organize accounts into different Spaces with the appropriate admin console, ticketing system, documentation, and other tools for each client or organization.
