Concierges & Drivers

Revolutionize an industry and accelerate your future. Join Shift to change the way people buy and sell their cars.Apply Now

Apply Now

What is Shift?

Founded in 2013, Shift is a new way to buy and sell used cars. We combine our software – which provides transparent, fair pricing – with unparalleled customer service with test drives and pick ups delivered to the customer. That’s where you come in.

Concierge Core Responsibilities

Drive to customers’ locations to evaluate and pick up vehicles, conduct test drives, and deliver purchased vehicles

Engage and lead customer experiences at our hubs

Use our app to guide customers through the Shift buying and selling process

Deliver outstanding customer service to each and every customer

Flexible Schedule

We do our best to set a schedule that works well for you. We offer part time and full time positions.

Reliable Earnings

Hourly, bi-weekly pay, starting at $15/hour with performance-based increases and promotional opportunities available for rockstars.

Growth and Development

Gain sales and customer service experience. At Shift, we support each other and work with you to find your track.

Fast Support

You’ll have backup from our dedicated Support Teams. Have questions? They’re there.

Why become a Concierge?

“One of Shift’s core values is ‘Bet on Each Other’ and I can wholeheartedly say that everyone here is a team player. Also, the opportunity for growth is part of the culture – your hard work and effort never goes unnoticed.”

- Maxwell, Field Operations Associate

Shift Los Angeles

“Shift is going places fast – I want to be a part of that growth. I’m working my way up because I know I have a lot to offer and it feels good to know that I’m able to support something that’s as huge as Shift. I’m here for the long haul!”

- MeShon, Senior Concierge

Shift San Francisco

“The main reason I joined Shift is because this job is something I enjoy doing on a daily basis. Regardless of how far I’m required to drive, I spend every day meeting wonderful people and learning my way around the Bay Area.”

- Daniel, Concierge

Shift San Francisco

“Shift is a unique place to work compared to other companies in the automotive industry... There is no chasing potential buyers around a lot or pressuring someone to buy or sell their vehicle. Each day is different and fun. Shift is overall an enjoyable place to be each day.”

- Ashley, Senior Concierge

Shift San Diego

“I have always had a love for cars and have fond memories of restoring classic cars with my dad. I was very excited to be a part of a team looking to disrupt the status quo. I really believe that Shift’s concept could help pave the way to change how people view buying and selling cars forever.”

- Zack, Team Lead

Shift San Diego

Frequently Asked Questions

What are Shift’s requirements?

  • Must be over 18 years of age with at least 2 years of driving history in the U.S. and have a valid driver’s license
  • Need to pass a DMV background check with an acceptable driving record
  • Personal car is not required, but reliable transportation to and from work sites is necessary
  • Automotive background is not required
  • Driving manual transmission/stick shift is great, but not required

What are the benefits for full-time?

For full-time Concierges, we provide:

  • Comprehensive medical, vision, and dental benefits
  • Snacks and drinks at our hubs
  • Lunch on a weekly basis

What are opportunities for growth?

  • At Shift, we offer Concierges who go above and beyond the opportunities for career growth. We want to reward those who excel, whether it be in aspects of sales or simply delighting our customers.
  • In addition to pay raises, these Concierges are offered chances to transition to (or work with) other teams with high impact roles – where they can be exposed to new responsibilities and expand their professional skill sets to be huge contributors at Shift and beyond.

Do I need driver’s insurance?

  • As a registered dealership, our company insurance policy covers our Concierge team so you’re protected while driving on the job.

What is the application process like?

  • Apply online here. All you need is to submit your resume.
  • A member of our recruiting team will review your application and reach out to you via email to begin the interview process
  • You can expect a phone or video interview with a Recruiter, and a final in-person interview with the Concierge Leads
  • If we decide that you’re a good fit for the role, we run a background check that checks driving record and criminal history.

What are the benefits for part-time?

For part-time Concierges, we provide:

  • Snacks and drinks at our hubs
  • Lunch on a weekly basis

How does payment work?

  • You receive a guaranteed hourly rate with the ability to earn bonus incentives on top.
  • The bonus performance pay is based on going above and beyond and landing top spots in our monthly Concierge contests.

How is Concierge safety considered?

  • We want our Concierges to feel safe and supported during all transactions both in the field and at our offices. Customers are pre-screened before you meet them and managers approve the time and location of appointment for safety.

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